Work-at-Home Customer Service Representative Job Openings (Full-Time)

Employer Industry: Customer Service and Business Process Outsourcing

Why Consider This Job Opportunity...
• Competitive base pay with regular reviews and raises based on tenure and performance
• Opportunities for bonuses and contests, including prizes such as electronics and trips
• Paid time off, paid holidays, and paid training opportunities available
• Comprehensive benefits package including medical, dental, and vision coverage options
• Fun and engaging work environment with a casual dress code
• Advancement opportunities within the organization

What To Expect (Job Responsibilities)
• Handle inbound customer inquiries and troubleshoot basic technical issues
• Listen to customers, understand their needs, and resolve issues effectively
• Utilize systems and technology for account management tasks
• Recognize sales opportunities and apply skills to upgrade services
• Ensure first call resolution through effective problem solving and call handling

What Is Required (Qualifications)
• Must be 18 years of age or older
• High school diploma or equivalent
• Excellent organizational, written, and oral communication skills
• Ability to type swiftly and accurately (20+ words a minute)
• Basic knowledge of Microsoft Office Suite and Windows operating system

How To Stand Out (Preferred Qualifications)
• Previous experience in customer service or sales roles
• Strong aptitude for conflict resolution, problem solving, and negotiation
• Ability to thrive in a fast-paced and changing environment
• Experience using call center technology and systems
• Demonstrated reliability with regular attendance and punctuality

#CustomerService #RemoteWork #CareerGrowth #CompetitiveCompensation #BPO

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