FT Call Center Representative - Work From Home

Employer Industry: Healthcare Services

Why Consider This Job Opportunity...
• Salary up to $23 per hour
• Comprehensive benefits including medical, dental, and vision coverage
• 401K plan available
• Opportunity to provide compassionate support and make a positive impact on individuals in crisis
• Work remotely from anywhere in the U.S.
• Collaborative team environment ensuring seamless transitions and continuity of care

What To Expect (Job Responsibilities)
• Handle inbound calls, conducting initial screenings and assessments to gather vital information
• Provide compassionate support to individuals in crisis, offering appropriate resources and referrals
• Maintain accurate documentation of client information and ensure compliance with privacy regulations
• Collaborate with a diverse team to ensure seamless transitions and continuity of care
• Assist in addressing client needs and coordinating care plans

What Is Required (Qualifications)
• Must be available and punctual for scheduled work shifts
• Minimum educational requirement: High School Diploma or GED
• Exceptional phone and listening skills
• Strong written and verbal communication skills
• Experience in customer service or a related field

How To Stand Out (Preferred Qualifications)
• Previous experience in a call center or healthcare environment
• Familiarity with crisis intervention techniques
• Ability to work effectively in a team-oriented environment

#HealthcareServices #CustomerSupport #RemoteWork #CrisisIntervention #CareerOpportunity

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