Customer Service WFH
Posted 2025-04-06About Us: At AO Globe Life, weÂve proudly supported working-class families since 1951, offering life, accident, and supplemental health products tailored to protect members of labor unions, associations, and Veterans. WeÂre looking for motivated individuals to join our remote team and help continue this mission.
Role Overview: As a Customer Service Rep, you will play a critical role in... connecting with our clients to understand their unique needs and provide them with personalized protection plans. YouÂll be the go-to person for ensuring clients receive the benefits theyÂre entitled to, offering expert guidance every step of the way.
Key Responsibilities:  Educate clients on available benefits and help them select the best protection plans  Conduct client meetings via Zoom to review and enroll them in life, accident, and supplemental health coverage  Maintain strong relationships with all members and ensure a smooth onboarding process  Work with a team to support clients and share updates on new offerings or changes  Meet scheduling expectations and daily goals to ensure timely follow-up with clients  Stay up-to-date with industry regulations and product changes to provide accurate information
Qualifications:  Strong communication and interpersonal skills  Call experience is plus but not required  Ability to build trust and rapport with clients over virtual platforms  Organized and able to manage schedules and client records effectively  Previous experience in client services or a consultative role is a plus  Highschool Diploma or GED - Required  A license to sell insurance is a plus. BUT willing to train the right candidate
What We Offer:
 Competitive compensation with performance bonuses
 Full training and ongoing development
 Remote work flexibility
 Opportunities for career growth within a supportive, team-oriented environment
Join our team and make a lasting impact on families lives. Apply today!
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