Patient Account Representative - Collections (Remote)

Employer Industry: Healthcare Services

Why Consider This Job Opportunity...
• Opportunity for career advancement and growth within the organization
• Supportive and collaborative work environment
• Chance to make a positive impact on the collections process and customer satisfaction
• Engaging work with a variety of responsibilities in a dynamic healthcare setting
• Competitive pay and benefits package

What To Expect (Job Responsibilities)
• Identify and resolve routine outstanding claims under general supervision
• Generate and analyze diverse reports to address general patient account issues
• Assist in the resolution of outstanding payments from past due accounts
• Ensure timely receipt of claim payments and reconcile all necessary data
• Serve as a point of contact for customers and external vendors for inquiries and unresolved issues

What Is Required (Qualifications)
• High School Diploma required
• 1 - 2 years of related experience
• General computer skills with knowledge of word processing, spreadsheet, and email applications
• Detail-oriented with strong analytical and organizational skills
• Excellent oral and written communication skills to effectively interact with customers and management

How To Stand Out (Preferred Qualifications)
• Experience in a healthcare or collections environment
• Familiarity with database maintenance and reporting tools
• Ability to mentor other staff as applicable
• Strong interpersonal skills to work cohesively within a team

#HealthcareServices #Collections #CareerOpportunity #CustomerService #Teamwork

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