Account Director, In-House Creative Agency
Posted 2025-04-06Description
You Lead the Way. WeÂve Got Your Back. Join Team Amex, a global and diverse community dedicated to supporting each other and our customers. At American Express, youÂll have the opportunity to learn, grow, and create a meaningful career journey. The Global Advertising and Brand Management (GABM) organization focuses on driving commerce through innovative products and customer... experiences. The Account Director, OnBrand, will report to the Vice President of Account Management and be pivotal in leading account planning, business development, and managing key digital projects. This role requires outstanding strategic, analytical, and partnership management skills.
Company Culture and Environment
American Express fosters a culture of integrity, collaboration, and inclusivity, ensuring that all colleagues feel seen and heard. The environment encourages teamwork and innovation while prioritizing holistic well-being.
Career Growth and Development Opportunities
At American Express, there are numerous opportunities for career development. You will have access to Amex Marketing U, a unique program designed to inspire marketers through innovative learning experiences and collaborative opportunities. Professional growth is supported through continuous training and mentorship.
Detailed Benefits and Perks
 Competitive base salaries
 Bonus incentives
 6% Company Match on retirement savings plan
 Free financial coaching and support
 Comprehensive medical, dental, vision, life insurance, and disability benefits
 Flexible working model with hybrid, onsite, or fully virtual arrangements
 20 weeks paid parental leave for all parents
 Free access to global on-site wellness centers (depending on location)
 Confidential counseling support through our Healthy Minds program
Compensation and Benefits
Salary Range: (130,000.00 to )205,000.00 annually, plus potential bonus equity. Employment eligibility to work with American Express in the U.S. is required, as visa sponsorship will not be pursued for this position.
Why you should apply for this position today
This role provides the chance to lead and shape the future of digital marketing within a renowned organization. You will be part of a dynamic team dedicated to delivering transformative work while enjoying a supportive and enriching work environment.
Skills
 7 years of experience in account management or a relevant role at a creative agency
 Strong understanding of digital platforms and advertising
 Ability to manage multiple projects and campaigns effectively
 Proficiency in analyzing insights from campaign performance reports
 Excellent organizational and proactive problem-solving skills
Responsibilities
 Serve as the main point of contact for Marketing, Product, and Enterprise partners
 Develop and sustain key BU-client relationships
 Create a clear view of business pipeline and marketing partner priorities
 Own BU deliverables and ensure creative output aligns with client needs
 Foster collaboration across the agency and manage the account team
 Drive integration of digital solutions across various business units
 Stay updated on digital marketing trends to provide strategic recommendations
Qualifications
 Proven experience in leading account management roles
 Strong vision towards output required to meet client needs
 Proactive management style with excellent prioritization capabilities
 Experience in troubleshooting campaigns based on performance insights
Education Requirements
BachelorÂs degree in Marketing, Business, or a related field preferred.
Education Requirements Credential Category
BachelorÂs degree or equivalent experience.
Experience Requirements
Minimum of 7 years in a client account director or relevant management role at a leading agency.
Why work in New York, NY
New York City is a vibrant hub of culture, business, and opportunity. As a global center for finance and marketing, it offers unparalleled networking opportunities, diverse career paths, and a dynamic lifestyle that supports personal and professional growth
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