Customer Support Representative

We need entrepreneurial people who want to learn new skills, help others, and solve problems. If you are looking for an opportunity with room to grow, come join us! VIZpin is a fast-growing technology company that makes Access Contorl and Visitor Management solutions. You will get to talk to a lot of interesting people and ensure customers have an exceptional experience. Â

Here is most of what you will do:
• Manage customer onboarding process and activities
• Serve as first line of support for all customer issues
• Update and confirm all renewal opportunities
• Ship customer orders out weekly
• Support operations with product assembly and updates

This is a great position for you if you are someone that:
• Likes to learn new things
• Wants to help people
• Takes pride and ownership of doing things right
• Pays great attention to detail
• Has worked with Salesforce or a comparable CRM
• Likes a fast-paced environment
• Enjoys new challenges vs. everyday mundane

Qualifications
• Strong communication skills
• Experience in customer support and client services
• Ability to handle inbound and outbound calls
• Attention to detail

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:
• Health insurance

Application Question(s):
• What do you like most about VIZpin that prompted you to apply for this position?

Education:
• Bachelor's (Preferred)

Experience:
• Customer support: 1 year (Required)

Ability to Relocate:
• Lancaster, PA 17602: Relocate before starting work (Required)

Work Location: In person

Apply Job!