Work at Home Customer Service Agent (Full-Time & Part-Time) (NE)
Posted 2025-04-06Employer Industry: Business Process Outsourcing (BPO)
Why Consider This Job Opportunity
 Salary up to $16.10/hour
 Regular raises awarded based on tenure and performance
 Opportunity for career advancement within the organization
 Fun and engaging work environment with casual dress code
 Incentives and prizes, including electronics and trips, for outstanding performance
 Comprehensive benefits package including medical, dental, and vision coverage options
What To Expect (Job Responsibilities)
 Listen to customers, understand their needs, and resolve customer issues
 Utilize systems and technology to complete account management tasks
 Recognize sales opportunities and apply sales skills to upgrade
 Ensure first call resolution through effective problem-solving and call handling
 Appropriately escalate customer dissatisfaction to the managerial team
What Is Required (Qualifications)
 Must be 18 years of age or older
 High school diploma or equivalent
 Excellent organizational, written, and oral communication skills
 Ability to type swiftly and accurately (20+ words a minute)
 Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
How To Stand Out (Preferred Qualifications)
 Experience in customer service or sales
 Strong aptitude for conflict resolution and negotiation
 Ability to thrive in a fast-paced environment with changing dynamics
#BusinessProcessOutsourcing #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided
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