REMOTE - Summer Internship 2025 - IT, Consumer Insights - R8142

Internship Program

Responsibilities

The CareSource Intern is responsible for providing support on special projects, initiatives, and specific activities which will vary by assignment. We offer a 12-week, paid summer internship program for college students who want to separate themselves from the pack. This is an exciting opportunity to obtain real-world experience and prepare yourself for your career after college. The program offers:
• The opportunity to work on projects that truly impact the company
• Journey-to-the-Job seminars with CareSource leaders to network and learn about their career paths
• An assigned mentor and access to former interns who earned full-time positions with CareSource
• An opportunity to test what you have learned and discover where you want to go
• The satisfaction of working with smart and motivated people while building new skills
• The chance to experience a new city and a culture that reflects your values (flexibility for on-site, hybrid, and remote opportunities)

Essential Functions
• Assisting in facilitation of customer care, Sales & Customer insights journeys, including taking notes and researching few features and Functionalities around CRM Space.
• Helping to identify current Case Management, Email Campaigning work and propose proactive solutions by collaborating with key business stakeholders to understand current business processes.
• Assisting in building training documentation based on new customer insight features and functionalities.
• Analyze, Design, code, and test software through the production lifecycle according to functional/technical specifications that meet business requirements.
• Exposure to enterprise planning and delivery tools such as Azure DevOps and develop hands on experience deploying with Microsoft Power Platform solutions using pipeline.
• Adapt to Work within Agile Software Development approach methodology & Triage the Support CRM incident/ Bug requests.

Education And Experience
• High School Diploma or equivalent is required
• Current college / university undergraduate or graduate student in an accredited degree program is required

Competencies, Knowledge And Skills
• Proficient with Microsoft Office Suite to include Outlook, Word, Excel and PowerPoint
• Good written and verbal communication skills
• Ability to work in a fast-paced environment
• Ability to work independently and within a team environment
• Effective listening and critical thinking skills
• Dependable, flexible and ability to maintain confidential information
• Effective problem-solving skills with attention to detail

Licensure And Certification
• None

Working Conditions
• General office environment; may be required to sit or stand for extended periods of time
• Personalized orientation and mentoring programs
• Company and job-specific training
• Feedback opportunities throughout your first 90 days
• Inclusive culture with employee resource groups
• Flexible work environment with remote opportunities and paid volunteer hours
• Performance and personal growth goals with defined success metrics
• Ongoing feedback process with your manager to discuss your progress and identify actions for continued growth
• Potential for internal and external training and development programs, stretch assignments, expanded responsibilities and more

Compensation Range

$34,500.00 - $55,100.00 CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type

Hourly

Competencies
• Create an Inclusive Environment - Cultivate Partnerships - Develop Self and Others - Drive Execution - Influence Others - Pursue Personal Excellence - Understand the Business

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an inclusive environment that welcomes and supports individuals of all backgrounds.

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