Medical Data Entry

Description:
• The primary function of this position is to update database within the markets assigned.
• Assist with maintaining database by entering new and updated customer and account information, reconcile incoming census and request new lead information.
• Reconcile census, drive maintenance, and enter new lead information of existing facilities.
• Enter new admissions into the CRM system and set them up as an account.
• Send out and receive mail and packages, update returned mail.
• Update the parent/home account with death and discharges.
• Send and receive faxes and emails.
• Other duties as assigned.

Requirements: • High school diploma or equivalent is required • Proficiency in Microsoft Office (Word, Excel, Outlook) • 1-3 years of customer service experience with service company preferred • Salesforce.com or CRM experience preferred • Customer service—responds promptly to customer needs, responds to requests for service and assistance and meets commitments. • Reconciliation Skills - ability to reconcile from difference sources to get an accurate picture. • Organizational Skills - the individual prioritizes and plans work activities and uses time efficiently. • Quality control/Attention to detail—the individual demonstrates accuracy and thoroughness; monitors own work to ensure quality and applies feedback to improve performance. • Adaptability—the individual adapts to changes in the work environment, manages competing demands and can deal with frequent change, delays or unexpected events. • Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance. • Able to work in team environment.

Benefits:
• PTO and Paid Holidays for FT Employees
• 401k Retirement Plan with Company Match
• Insurance programs including medical, dental, vision, company match for your HSA, FSA, company-paid EAP, and life and disability insurance, and more.

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