REMOTE Customer Experience Agent
Posted 2025-04-06
Remote, USA
Full-time
Immediate Start
We are searching for a focused Remote Travel Customer Experience Agent to join our incredible team at Magical Destinations Travel. Growing your career as a Full Time Remote Travel Advisor is a fantastic opportunity to develop productive skills. If you are strong in critical thinking, and planning and have the right drive for the job, then apply for the position of Remote Travel Specialist at Magical Destinations Travel today!
We are seeking positive, hard-working individuals who are highly motivated to succeed! If you have great enthusiasm for the hospitality & tourism industry and an entrepreneurial mindset, then we want to meet you!
As a Remote Travel Reservation Specialist, you will be the first point of contact for your clients. Our company works with various vendors, which will allow you to customize your client's vacation! Responsibilities include but are not limited to:  Prepare, plan and execute travel sales (including but not limited to airline, car rental, cruises, hotels, tickets/events & activities)  Process payments on behalf of the client  Provide all necessary documents to clients - before and after travel  Provide exceptional customer service to clients  Maintain relationships with travel partners and vendors  Work well in a group/team setting  Stay up to date on the travel industry and policies  Complete required certification within a timely manner  Complete ongoing training with our company and travel partners Skills and Requirements:  Must be 18 years of age or older, and be a resident of the United States  Must have a smartphone and/or a computer, with reliable internet access  Must have a smartphone and/or computer, with reliable internet access  Ability to interact, communicate and negotiate effectively  Ability to make travel and event recommendations based on clients' interests  Ability to manage time and be organized  Attention to accuracy and detail  Strong verbal and written communication skills  Computer and Internet knowledge  Personal travel experience is not required but will be considered an advantage Our agents receive:  Credentials, E&O Insurance, Licensing, Certifications  Option to specialize in specific niches and/or destinations  Numerous vendor and company trainings  Flexible Schedule  Ability to participate in FAM Trips  Travel Agent Discounts and Perks
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