E-commerce Customer Service Representative

Job Title: E-commerce Customer Service Representative

Location: Walmart Supercenter #3580, 1315 N 21ST ST, NEWARK, OH, 43055, US

Job Type: Part-Time

Job Description:
We are seeking a friendly and helpful individual to join our e-commerce customer service team. As an E-commerce Customer Service Representative, you will be responsible for responding to customer inquiries and resolving any issues related to online orders. You will work closely with our customer service team to provide exceptional customer service and support.

Responsibilities: • Respond to customer inquiries via phone, email, or chat • Resolve any customer service issues or concerns • Provide product information and recommendations

Benefits:
• Competitive hourly rate: $15-$23 per hour
• Performance-based incentive awards
• A comprehensive benefits package, including medical, vision, and dental coverage
• 401(k) plan with company match
• Stock purchase program
• Company-paid life insurance
• Paid time off benefits, including parental leave and bereavement leave

Requirements: • High school diploma or equivalent required • 1+ years of experience in customer service • Excellent communication and problem-solving skills

Estimated Salary: $18.75 per hour (based on average hours worked per week)

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