Remote Chat Support Agent

Summary:

We are seeking a Remote Chat Support Agent to join our team at Eastern National. As a Remote Chat Support Agent, you will be responsible for providing excellent customer service through online chat support. This is a remote position, allowing you to work from the comfort of your own home. Responsibilities: • Respond to customer inquiries and provide support through online chat • Assist customers with product information, troubleshooting, and order processing • Resolve customer complaints and escalate issues as needed • Maintain accurate records of customer interactions and transactions • Collaborate with team members to improve customer service processes Qualifications: • Excellent written communication skills • Strong problem-solving abilities • Ability to work independently and manage time effectively • Comfortable using online chat platforms and other customer support tools Skills: • Proficient in typing and multitasking • Empathetic and patient when dealing with customers • Attention to detail and accuracy • Ability to adapt to changing customer needs

If you are a self-motivated individual with a passion for customer service, we would love to hear from you. Apply now to join our team as a Remote Chat Support Agent!

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