Live chat support at Eau Claire Cooperative Health Center

About the job

We are seeking a highly motivated individual to join our Customer Support team as a Live Chat Support Specialist.

In this role, you will be responsible for providing real-time assistance to customers through our live chat platform.

This is a fantastic opportunity for someone who is passionate about customer service and enjoys helping others.

Responsibilities
• Respond to customer inquiries and provide support through live chat
• Assist customers with product information, troubleshooting, and order processing
• Ensure customer satisfaction by resolving issues in a timely and professional manner
• Collaborate with other team members to improve customer service processes
• Maintain accurate records of customer interactions and transactions

Qualifications
• Excellent communication skills, both written and verbal
• Strong problem-solving abilities and attention to detail
• Previous experience in customer service or a related field is preferred
• Ability to multitask and work in a fast-paced environment
• Proficiency in using live chat software and other customer support tools

If you are a team player with a passion for helping others, we would love to hear from you. Apply now to join our dynamic Customer Support team!

Apply Job!