Remote Telephone Operator **Florida Residents Only**

About the position

As a Virtual Receptionist at Ring Savvy Inc., your primary responsibility will be to answer incoming calls for law offices and other businesses, ensuring a polite and professional demeanor at all times. This role is crucial in providing excellent customer service to callers by taking messages and relaying them appropriately and promptly. You will be part of a 24/7/365 operation, which means flexibility in your schedule is essential. The company is currently seeking candidates who can commit to full-time availability, although part-time options are also available. In this position, you will be expected to demonstrate strong typing skills, with a minimum requirement of 45 words per minute. Additionally, interpersonal skills, oral and written communication skills, and a professional attitude are vital for success in this role. You will also need to be organized, manage your time effectively, and possess a good level of computer literacy and telephone etiquette. While no prior call center experience is necessary, the company is willing to train suitable candidates who show the right attitude and skills. The compensation for this role starts at $16 to $17 per hour, depending on experience and availability. The company also offers various benefits, including a flexible schedule, health insurance, and a 401(k) plan with matching contributions. Monthly contests with prizes and gift cards to local businesses are additional perks that enhance the work experience.

Responsibilities
• Answer incoming calls for law offices and other businesses.
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• Provide customer service to callers by taking messages and relaying them appropriately.
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• Maintain a polite and professional demeanor during all interactions.
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• Demonstrate strong typing skills with a minimum of 45 words per minute.
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• Utilize interpersonal skills to communicate effectively with callers.
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• Organize and manage time efficiently to handle calls and messages promptly.

Requirements
• Typing speed of 45+ WPM.
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• Strong interpersonal skills.
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• Excellent oral and written communication skills.
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• Good reading skills.
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• Experience in customer relations and customer service.
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• Professionalism and organization skills.
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• Time management abilities.
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• Computer literacy and telephone etiquette.

Nice-to-haves
• Bilingual in Spanish/English is a plus, but not required.

Benefits
• 401(k)
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• 401(k) matching
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• Dental insurance
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• Employee assistance program
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• Flexible schedule
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• Health insurance
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• Health savings account
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• Paid time off
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• Referral program
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• Vision insurance

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