NOC Engineer - Overnight
Posted 2025-04-06
Remote, USA
Full-time
Immediate Start
Description: Â Monitor network infrastructure using various network management tools to ensure uptime and performance. Â Detect and troubleshoot network incidents, identifying root causes and implementing timely resolutions. Â Escalate complex technical issues to senior team members or appropriate departments for resolution. Â Coordinate with internal and external stakeholders to ensure effective incident response and communication. Â Maintain accurate documentation of network incidents, configurations, and resolutions. Â Participate in on-call rotation to provide 24/7 support for network-related emergencies. Â Contribute to the continuous improvement of network monitoring processes and tools. Requirements: Â Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). Â Proven experience as a NOC Engineer or similar role in a fast-paced environment. Â Strong knowledge of network protocols, topologies, and architectures. Â Familiarity with network monitoring tools and technologies. Â Excellent problem-solving skills and the ability to analyze and troubleshoot complex network issues. Â Effective communication skills, both written and verbal. Â Ability to work independently and collaboratively within a team. Â Industry certifications such as CCNA, CCNP, or equivalent are a plus. Â Experience with scripting languages (Python, Bash) is an advantage. Benefits: Â Competitive salary and benefits package. Â Professional development opportunities and certification support. Â Collaborative and inclusive work environment. Â Opportunities to work on cutting-edge technologies. Â Chance to grow your career with a forward-thinking company.
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