Home-Based Appointment Setter (Entry Level)

Job Title: Home-Based Appointment Setter (Entry Level) Location: Remote (Work from Home) Company: Elevation Consulting Group Key Responsibilities: Travel Booking: • Assist clients in planning and booking travel itineraries, including flights, accommodations, car rentals, and activities. • Provide expert advice on destinations, travel packages, and travel-related services. • Manage and update booking information, ensuring accuracy and alignment with client preferences. • Handle travel-related inquiries and resolve issues promptly to ensure a seamless travel experience. Customer Service: • Deliver exceptional customer service via phone, email, and chat, addressing client needs and inquiries with professionalism and empathy. • Assist clients with changes, cancellations, and modifications to their travel plans. • Follow up with clients to ensure satisfaction and gather feedback on their travel experiences. Scheduling Duties: • Coordinate and schedule travel arrangements, meetings, and appointments for clients and team members. • Maintain organized schedules and ensure timely execution of travel plans and related tasks. • Prepare and manage itineraries, confirmations, and travel documents. Qualifications: • Proven experience as a travel agent or in a similar customer service role, with a strong understanding of travel industry processes and systems. • Excellent communication skills, both written and verbal, with a customer-centric approach. • Proficiency in using travel booking systems, CRM software, and other relevant tools. • Strong organizational skills with the ability to manage multiple tasks and prioritize effectively. • Detail-oriented with a high level of accuracy in handling bookings and scheduling. • Ability to work independently in a remote environment, demonstrating self-motivation and accountability. • Flexibility to adapt to changing priorities and handle unexpected issues with professionalism. What We Offer: • Competitive Salary: Attractive base salary with performance-based incentives. • Flexible Work Hours: Set your own schedule within a framework that supports work-life balance. • Remote Work: Enjoy the convenience and flexibility of working from home. • Professional Development: Opportunities for ongoing training and career growth within the travel industry. • Travel Discounts: Exclusive discounts and perks on travel bookings for you and your immediate family. • Health and Wellness: Comprehensive health insurance plans, including dental and vision coverage. • Retirement Plan: 401(k) plan with company match to help you plan for your future. • Paid Time Off: Generous paid time off, including vacation days and sick leave. • Employee Assistance Program: Access to resources and support for personal and professional development. • Tech and Equipment Stipend: Reimbursement for home office setup and internet expenses. • Team Building: Virtual team events and activities to foster a supportive and collaborative work environment.

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