Customer Service Rep (Call Center- Bilingual Spanish)

Posted 2025-04-06
Remote, USA Full-time Immediate Start

Automated Health Systems, a dynamic healthcare company, is looking to hire call center professionals to join its team in Florida.
• *Position can be 100% remote, MUST be able to pick up equipment in Tallahassee**

These roles are part-time (25 hours/week).

Customer Service Representative Benefits:
• Dental/Vision insurance /401(k)/PTO
• Employee Wellness Program
• Available shifts from 8:00am to 8:00pm, Monday through Friday
• Comprehensive and ongoing training
• Strong company culture with career growth opportunities

Call Center Additional Benefits:
• Eligibility for up to a $400 hiring bonus!
• Eligibility for employee referral incentives up to an additional $400!

Customer Service Representative Responsibilities: • Assisting individuals and families gain access to health care services • Reviewing and determining eligibility and enrollment on assigned workload. • Providing quality customer service and support.

Customer Service Representative Qualifications for the position include:
• Team Player with excellent communication skills.
• Customer-focused with a passion for helping people.
• Strong PC Proficiency with a willingness to learn new applications.
• Maintain confidentiality of personal health information.
• Minimum of two years’ experience in health care industry required.
• Minimum of one year eligibility experience preferred.
• Understanding of FL Medicaid programs preferred.
• Associates degree preferred.
• Bilingual skills (Spanish or Creole) strongly preferred.

AHS is an Equal Opportunity Employer. Please visit our website for more information: www.automated-health.com/careers

“The Enlightened Choice in Health Service Management”

Additional Titles:

Call Center

Call Center rep

call center professional

Customer Service

Customer Service Rep

Customer Service Representative

Customer Service/Call Center

Remote Customer Service

Job Type: Part-time

Pay: $13.00 - $14.00 per hour

Expected hours: 25 per week

Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• On-the-job training
• Paid time off
• Referral program
• Vision insurance
• Work from home

Location:
• Orlando, FL (Required)

Work Location: Remote

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