Patient and Community Educator

Description:
• The Patient & Community Educator (PACE) is a critical component of the product brand commercial strategy and works in close coordination with Field Sales, Field Reimbursement, Patient Services, Advocacy, and Marketing teams to support Acadia’s patient-focused vision.
• The PACE is responsible for educating patients, caregivers, families on disease state and product information to help empower them as they navigate through their disease journey.
• Using approved materials, the PACE will educate on the disease state, DAYBUE treatment, and Acadia services, through phone-based, in-person, and virtual meetings.
• Identify and lead regional education efforts to provide disease-state and treatment education to patients, caregivers, care team members, and community groups.
• Engage with Patient Advocacy groups to impact education of Acadia product(s) for Rett syndrome.
• Act as a commercial liaison on caregiver engagement across departments including Sales, Medical Affairs, Advocacy, and Marketing.
• Understand individual needs of patients and caregivers and develop an appropriate education and resource plan of action.
• Provide 1:1 education through virtual and in-person meetings.
• Manage caregiver mentor program.
• Execute educational programs in-person through regional events and virtually through webinar events.
• Interpret and translate scientific clinical data into patient-friendly language.
• Moderate Caregiver Speaker programs coordinating all speakers: HCP, Family Access Manager, and Caregiver Speakers.
• Contribute to Caregiver Speaker program strategy, content exploration, speaker identification, and utilization.
• Identify educational gaps and insights that help inform the refinement and development of patient education resources.

Requirements: • Bachelor’s Degree (required) • Prior experience in patient education, clinical setting, pharmacy or community health education preferred • Experience supporting and providing education to patients, family members, and community groups affected by rare diseases • Demonstrated communication skills, including ability to deliver and present both virtually and in person • Exceptional interpersonal skills, professional communications, problem-solving, compassion and the ability to navigate difficult conversations • Ability to translate scientific/medical information into patient-friendly language • Desire to innovate and work in a fast-paced, energetic environment • Self-starter who is highly passionate about rare disease • Strong understanding of industry legal, regulatory, and compliance landscape • This is a field-based role. Approximately 60% local/regional travel required by business which may include weekends and evenings so proximity to a major airport within the territory is a must to ensure quick connectivity to air transport hubs • Fluent in both English and Spanish is a plus

Benefits:
• Competitive base, bonus, new hire and ongoing equity packages
• Medical, dental, and vision insurance
• 401(k) Plan with a fully vested company match 1:1 up to 5%
• Employee Stock Purchase Plan with a 2-year purchase price lock-in
• 15+ vacation days
• 14 paid holidays plus one floating holiday of your choice, including office closure between December 24th and January 1st
• 10 days of paid sick time
• Paid parental leave
• Tuition assistance

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