Provider Relations Specialist

Who we are:

MEDvidi is an online mental health care provider. Our team includes qualified and licensed physicians and mental health professionals specializing in treating emotional and mental ailments. We provide online ADHD treatment as well as anxiety, depression, stress, OCD, and insomnia treatment. Going to the specialist’s facility for treatment can be difficult and time-consuming for both patients and their loved ones. MEDvidi offers a convenient, efficient, and cost-effective way to receive treatment in the comfort of your own home.

Today, our team comprises more than 220 employees, located worldwide, providing support to a wide range of customers. While most of our employees are remote, many have the opportunity to work on-site at any of our global office locations. Visit our careers website to learn more about opportunities at MEDvidi.

Responsibilities: • Support provider onboarding experience as needed • Obtain and manage provider schedules in accordance with organizational policies • Reviews and maintains provider time off requests and out of office calendar • Act as a single point of contact to establish and manage ongoing meetings with providers to discuss clinical, operational and business updates • Manage provider slack channels. Troubleshoot and resolve issues as appropriate or escalate to the appropriate team including follow-up with providers and leadership.

Requirements: • Bachelor’s degree in healthcare administration or related field • Experience working within healthcare operations • Previous experience in telemedicine or working remotely • Project management experience, preferred • Excellent analytical and problem-solving skills • Ability to interpret and analyze data, making sound decisions and recommendations • Excellent communication, interpersonal, & organizational skills • Possesses a strong ethical and professional code of conduct • Multitasker and ability to prioritize, adapting to changing needs and situations • Critical and analytical thinker • Ability to perform under pressure • Proficient with technology and quick to learn new systems • Experience in mental health a plus • Team player and can work proactively

Benefits:
• Healthcare insurance
• Dental insurance
• Vision
• 401 (k)
• PTO (15 days)
• Medical leave (15 days)
• 3 wellness days

Job Types: Full-time, Part-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:
• Paid time off

Work Location: Remote

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