Sr. Property Desk Adjuster
Posted 2025-04-06Recognized as a Milwaukee Journal Sentinel Top Workplace for 12 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. WeÂre committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.
Summary of Responsibilities
Handle complex claims with minimal supervision and guidance from the manager. Utilize current Claims technology. Research and formulate a basis on which coverage decisions will be made, conduct thorough investigations, evaluate damages and liability. Negotiate settlements with insureds, claimants and attorneys. Responsibilities also include active file management, ensuring proper reserving, participation in training activities, presentation of claims to Committee and supervision of litigated files. Serve as a mentor for others in the team or department. Consistently exhibit a high level of customer service and adherence to department audit guidelines.
Preferred Experience and Skills
Proficiency with computers and current technology
Interpersonal skills
Negotiation skills and problem solving skills
Prior experience handling large and complex claims
Oral and written communication skills
Preferred Education and Training
BachelorÂs degree in Business, Insurance or related field
Associate in Claims designation
Associate in General Insurance designation
CPCU coursework or other continuing education
This role has the opportunity to be a fully remote/work from home role. On occasion you may be asked to travel to an office location for in-person engagement activities such as team meetings, training and corporate events.
The salary range for this position is $67,055-$100,583.
The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, business needs, geographical location, and internal equity. Compensation decisions are made by West Bend and are dependent upon the facts and circumstances of each position and candidate.
West Bend offers a comprehensive benefit plan including:
 Medical & Prescription Insurance
 Health Savings Account
 Dental Insurance
 Vision Insurance
 Short and Long Term Disability
 Flexible Spending Accounts
 Life and Accidental Death & Disability
 Accident and Critical Illness Insurance
 Employee Assistance Program
 401(k) Plan with Company Match
 Pet Insurance
 Paid Time Off
 Bonus eligible based on performance
 West Bend will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees, in accordance with its plans and policies.Â
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West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.
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