Medical Records Specialist I
Posted 2025-04-06This a Full Remote job, the offer is available from: United States, Illinois (USA)
Description
Company: Oak Street Health
Title: Medical Records Specialist I
Location: Downers Grove
Compensation: $17 hourly with up to $3,600 in annual bonus potential
Role Description:
The Medical Records Specialist is a vital member of the Patient Experience & Service Operations (PXSO) team at Oak Street Health. This role champions the organization's mission to rebuild healthcare as it should be by improving care coordination through medical records retrieval. The Medical Records Specialist ensures timely and effective retrieval of medical records from previous physicians and for referral appointments as an essential aspect of ensuring continuity of care for Oak Street Health patients.
Core Responsibilities:  Access master list of outstanding records requests daily and track status of all requests  Retrieve medical records by following standard procedures  Upload medical records to patient charts within the Electronic Medical Record (EMR) by following established routing procedures  Maintain patient confidence by keeping patient records information confidential  Keep health care providers informed by communicating availability and status of the records  Maintain process improvement opportunities within workflow and technology tools  Hybrid work on-site and work from home  Meets standard performance metrics  Meet minimum quality standards  Other duties as assigned.
Remote Work Requirements:  Proficient PC skills, computer literacy, basic Google Suite skills, and ability to navigate systems  Prior remote work experience  Ability to obtain high-speed internet and hardwire equipment to router/modem  Distraction-free and private remote work environment required as well as reliable dependent care during working hours  Ability to provide own transportation for instances where on-site support is required for employees located within 50 miles of a physical OSH location/center: https://www.oakstreethealth.com/locations. OSH's physical call centers/corporate offices are in Downtown Chicago (IL), Downers Grove (IL), and Charlotte, NC.  Ability to participate in classroom-style remote training sessions  An understanding of the high level of conscientiousness, professionalism, and reliability that is required in a remote work environment
What are we looking for?
 High school diploma or equivalent
 1 year of general office administrative experience required
 Data entry experience required
 Ability to comfortably navigate several concurrent workflows and electronic platforms
 A flexible and positive attitude
 Strong computer skills and basic knowledge of Microsoft Excel
 Experience in providing excellent customer service
 Professional phone etiquette
 High level of integrity
 Proficient PC skills
 US work authorization
 Someone who embodies being 'Oaky'
What does being 'Oaky' look like?
 Radiating positive energy
 Assuming good intentions
 Creating an unmatched patient experience
 Driving clinical excellence
 Taking ownership and delivering results
 Being relentlessly determined
Why Oak Street Health?
Oak Street Health is on a mission to 'Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody 'Oaky' values and passion for our mission.
Oak Street Health Benefits:
 Mission-focused career impacting change and measurably improving health outcomes for medicare patients
 Paid vacation, sick time, and investment/retirement 401K match options
 Health insurance, vision, and dental benefits
 Opportunities for leadership development and continuing education stipends
 New centers and flexible work environments
 Opportunities for high levels of responsibility and rapid advancement
 Company-provided work-from-home equipment, including a laptop, computer monitor, docking station, keyboard, mouse, and USB ethernet adapter
Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.
Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health
This offer from "Oak Street Health" has been enriched by Jobgether.com and got a 79% flex score.
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