Director, Mortgage Due Diligence Services

Description:
• Day to day operations of in house Due Diligence staff and resources.
• Service delivery to internal and external clients at the highest level.
• Management of staff to the highest levels of performance.
• Management of work flow production.
• Development of ongoing internal reporting, technology to include building Underwriting / Due Diligence system.
• Internal and production process improvements.
• Manages a large team of due diligence mortgage underwriters.
• Responsible for ensuring employees and processes are in compliance with established policies, procedures and regulations.
• Participates in developing, interpreting and implementing policies and procedures for Underwriting operations.
• Manages employee performance and prioritizes work activities to focus on providing high quality service to all of our customers.
• Key objectives include:
• Obtaining peak staff performance.
• Provide superior service to internal/external clients.
• Assume operational control of internal/external Due Diligence operations.
• Support Executive Team.
• Oversee Underwriting guidelines, policy and underwriter work product quality.
• Manage the operating activities of the department including scheduling and production.
• Assure that all employees within area of responsibility are working towards a common goal.
• Motivate the team to exceed expectations.
• Create, facilitate and document on-going Underwriter training and procedures.
• Ensure adherence to operating budget guidelines regarding all expenses.
• Contribute to the development of both short and long term plans for the organization.
• Participate in all activities which support the organizations goals and objectives.
• Other duties as assigned.

Requirements: • Bachelor’s degree or equivalent relevant experience. • Seven+ years recent experience managing a team of residential mortgage underwriters. • Intermediate user of Microsoft Office (Word, Excel and PowerPoint) as well as automated underwriting systems. • Influencing skills and the ability to multi-task. • Excellent written, verbal, communication and leadership skills. • Planning skills as well as skills in analysis and negotiation. • Participative management style-advocate team concepts. • Able to rapidly establish credibility and be decisive, coupled with the ability to recognize and support the organizations preferences and priorities. • Expert level knowledge of Due Diligence services and operations. • Must have experience leading a consultant based practice. • Experience and knowledge of setting up nationwide resources. • Proven expertise with strategic planning and financial analytics.

Benefits:

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