Accounts Receivable and Collections Manager

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

The Accounts Receivable and Collections Manager position is responsible for ensuring our multi-billion dollar subscription and services revenue base converts to collected cash on a timely basis. Responsibilities include managing the AR portfolio to ensure timeliness of collections, overseeing cash applications and reporting, and building strong partnerships with both internal and external customers. The role manages a global team of 10-12 today, and is responsible for maintaining a strong, focused, and high-performing team.

What You'll Do
• Lead a global team of 10-12 accounts receivables professionals, creating a strong team culture, clear direction, and high bar for execution
• Assess the effectiveness of current processes to identify ways to improve the timeliness of payments
• Develop and maintain high-quality processes, lead analysts, and work effectively across the Veeva organization to identify and resolve operational challenges that could potentially impact the invoicing of our customers and cash collections
• Collaborate with the leadership of the Finance, Sales, and IT teams to support the best customer experience for existing Veeva customers
• Drive cash forecasting and report on trends
• Recruit and hire team members, as necessary, who can work independently and deliver high-quality results consistently

Requirements
• 10+ years of work experience, including 5+ in a finance role
• 5+ years of managing teams in a dynamic environment
• Highly developed written, verbal communication and interpersonal skills
• Goal-oriented and strong attention to detail and quality of execution
• Enjoy a dynamic environment and be confident when juggling multiple priorities
• Strong service orientation; enjoy designing and delivering great customer experiences
• Confident in dealing with company personnel at all levels

Nice to Have
• BS/BA in Accounting
• Experience with NetSuite
• Experience working with or leading global teams

Perks & Benefits
• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation
• Base pay: $100,000 - $160,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

#LI-Remote

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].

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