Insurance Follow Up / AR Rep (remote)

About the position

This remote position is responsible for managing the billing process, which includes preparing and transmitting claim forms and patient invoices, ensuring all financial documents are complete, and following up on collections. The role requires understanding insurance claims and Medicare benefits to maximize reimbursements and involves daily billing tasks and client inquiries.

Responsibilities
• Prepare and transmit primary or secondary claim forms and patient invoices according to established procedures.
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• Ensure all patient financial papers are complete and accurate.
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• Post cash payments and follow up on collections with appropriate payers.
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• Manage accounts receivable for insurance plans and reconcile past due accounts.
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• Field inquiries from external and internal clients regarding billing and claims.
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• Update insurance and demographic information for accurate claim submissions.
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• Interpret insurance and Medicare explanation of benefits to determine resubmission needs.
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• Follow up on claims billed to insurance that have not yet been paid according to established procedures.
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• Initiate requests for refunds to patients, employers, or insurance companies as necessary.

Requirements
• Experience in medical billing and coding.
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• Knowledge of insurance claims processing and Medicare guidelines.
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• Strong attention to detail and accuracy in financial documentation.
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• Ability to communicate effectively with clients and insurance companies.

Nice-to-haves
• Experience with A/R management and reconciliation of accounts.
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• Familiarity with billing software and electronic claim submission.

Benefits
• Remote work flexibility
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• Equal Opportunity Employer
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• Encouragement for individuals with disabilities and protected veterans to apply

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