Automobile Physical Damage Claims Adjusters (Full Remote Positions)

Due to rapid expansion of our business, we have immediate openings for remote (work from home) Claims Adjusters to handle first and third-party automobile physical damage claims (Collison/Comprehensive/ Third-Party Property Damage).

To qualify for consideration, you must have an active Adjusters License issued by your state of residence and have a minimum of two years automobile physical damage claims adjusting experience.

Job Summary:
As a Physical Damage Claims Adjuster, you will be responsible for investigating, evaluating, and settling insurance claims related to personal lines automobile accidents. You will play a crucial role in determining coverage, liability, and settlement amounts.

Duties:
• Review insurance policies to determine coverage
• Investigate and gather information about claims
• Assign Auto Appraisers to Inspect damaged vehicles and assess repair costs
• Communicate with insureds, claimants, witnesses, and experts
• Analyze claim information to determine... validity and payments
• Negotiate settlements with claimants or their representatives
• Document all actions taken and decisions made regarding claims

Requirements: • Active Adjusters License issued by your state of residence • Minimum two-years Coll/Comp/PD claims adjusting experience • Superior customer service skills, with a desire to help others • Basic understanding of auto body repair and mechanical processes • High degree of self-discipline and able to work independently • Residence capable of supporting a defined workspace designed to eliminate interruptions and background noise during business hours • Ability to interpret insurance policy language to determine coverage • Wired broadband Internet connection • Ability to pass a comprehensive background check • Strong negotiation skills, with a desire to negotiate • Full understanding of, and ability to apply, comparative negligence • Exceptional analytical, organizational, and time management skills • Focused and driven to meet assigned goals, objectives, and claim metrics • Proficiency with computers, including automated claims systems • Strong working knowledge of MS Word • Excellent oral and written communication skills • Typing skills of 40+ words per minute minimum

Preferred Attributes:
• Bachelor’s or Associate degree is a plus
• Commercial Auto adjusting experience is a plus
• Active Texas Adjusters License is a plus
• Bilingual (Spanish/English) is a plus

Company Profile:

DMA Claims, Inc., a Venbrook Company, has been serving insurance clients for more than 40 years and has offices in California and Texas.

We believe in specialized claims handling, where expertise can be fully developed in specific segments of the claims handling process; such as auto liability, bodily injury, litigation, total loss, salvage, SIU, and estimate review. This model provides various career paths for our employees, which supports our promote-from-within philosophy.

Our core beliefs include closely managing workloads to allow employees to deliver exceptional service levels and produce targeted results, providing appropriate levels of supervision and mentoring to help employees be successful, and supporting career development.

We value our employees and are always seeking superior performers to fill new and open positions, as well add to our resume bank of viable candidates for future openings.

Job Type: Full-time

Pay: $58,000.00 - $65,000.00 per year

Benefits:
• 401(k)
• Continuing education credits
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance
• Wellness program
• Work from home

Schedule:
• 8 hour shift
• Day shift
• Monday to Friday

Experience:
• Automobile claims adjusting: 2 years (Required)

License/Certification:
• Adjusters License issued by your state of residence (Required)

Work Location: Remote

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