Customer Service Representative - Insurance - San Diego, CA

Posted 2025-04-06
Remote, USA Full-time Immediate Start

About the position

Are you searching for a position in Insurance where you can exceed customer service expectations and collaborate with a team? A well-established insurance brokerage located near downtown San Diego is looking to add a personable Customer Service Representative to the team. This office is located near local eating establishments, perfect for lunchtime. If you want to join a reliable team where you can grow, apply now!

Responsibilities
• Provide helpful and professional insurance service needs to clients and producers
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• Process binder requests, endorsements, policies, etc.
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• Verify critical information for file documentation: premiums, policy numbers, claims reports, forms, etc.
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• Provide knowledgeable answers to questions about product, pricing, and availability
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• Work with internal departments to meet customer's needs
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• Comfortable with cross-selling

Requirements
• P&C license required
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• 1+ years of Commercial Lines Insurance experience in a retail brokerage setting
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• Proficiency in Salesforce
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• In-depth knowledge of various insurance coverages, products, and agency procedures

Nice-to-haves

Benefits
• Dental insurance
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• Flexible schedule
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• Health insurance
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• Paid time off
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• Vision insurance
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• Work from home

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