Part Time Administrative Assistant

We are looking for a motivated and detail-oriented Remote Administrative Assistant to join our team at Bold Royalty , a premier commercial cleaning company. This role is ideal for someone who is organized, proactive, and capable of managing multiple tasks in a fast-paced environment.

This is Part - Time work MUST HAVE AVALIABLITY to work Monday, Wednesday and Friday. The 2 shifts for this position are 9am - 1pm or 12pm - 4pm.

Pay Rate: $14.00 per hour

Responsibilities: • Virtual Office Management: Oversee digital office tasks, including maintaining electronic files, managing schedules, and organizing documents. • Client Communication: Serve as the main point of contact for clients via phone, email, and online chat, providing information about services and addressing inquiries. • Scheduling Coordination: Manage and coordinate schedules for cleaning teams, ensuring efficient deployment of resources and timely service delivery. • Record Maintenance: Keep accurate records of client contracts, service agreements, and invoices; process billing and payments in a timely manner. • Reporting and Analytics: Assist in preparing reports on operational performance and client satisfaction; analyze data to support management decisions. • Data Entry: Input and update information in the company’s database and project management systems accurately and efficiently. • Customer Support: Handle customer inquiries and complaints professionally, ensuring a high level of client satisfaction and engagement.

Qualifications: • High school diploma or equivalent; associate’s degree in business administration or a related field preferred. • Proven experience as an administrative assistant or in a similar remote role, preferably in the cleaning or facilities management industry. • Strong organizational skills with the ability to manage multiple priorities and tasks. • Excellent verbal and written communication skills. • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with virtual collaboration tools (e.g., Zoom, Slack). • Ability to work independently and as part of a remote team. • Strong problem-solving skills and attention to detail.

This is a remote position.

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