Part-Time Remote Receptionist/Administrator (20 Hours/Week)

Part-Time Remote Receptionist/Administrator (20 Hours/Week)
• *Must reside in one of the following states: PA, MD, GA, FL, NJ**

Location: Fully Remote
Pay: $21 - $22 per hour
Hours: 20 hours per week
About the RoleWe are seeking a professional and highly organized Part-Time Remote Receptionist/Administrator to manage inbound calls, assist with client escalations, and ensure seamless communication across teams. This role is ideal for someone who thrives in a fast-paced environment, has strong problem-solving skills, and is comfortable using ATS, CRM, AND/OR HRIS systems.

Key Responsibilities
• Handle all inbound calls with professionalism and efficiency.
• De-escalate client concerns over the phone and route issues to the appropriate team members.
• Provide a positive customer experience while maintaining company policies and procedures.
• Accurately document call details and follow up on outstanding issues.
• Navigate ATS (Applicant Tracking Systems), CRM (Customer Relationship Management), and HRIS (Human Resources Information System) platforms to manage client information.

Qualifications & Skills
• Previous experience in a receptionist, customer service, or administrative support role.
• Strong verbal communication skills with the ability to handle escalations effectively.
• Proficiency in navigating ATS, CRM, and HRIS systems (experience with specific platforms is a plus).
• Ability to multitask, prioritize, and work independently in a remote setting.
• Detail-oriented with excellent problem-solving and organizational skills.

Why Join Us?
• Fully remote flexibility
• Competitive pay at $21 - $22 per hour.
• Opportunity to work in a dynamic and fast-growing company.
• Supportive team environment with room for professional growth.

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