Disney Store: Sales Associate (Seasonal)

About the position

The Seasonal Sales Associate at Disney Store is responsible for providing an exceptional retail experience to guests during the busy holiday season. This part-time role focuses on engaging with customers, ensuring they have a magical shopping experience, and supporting the store's mission of creating memorable moments for guests of all ages. The position is temporary, running from late September to mid-January, and does not guarantee a permanent position.

Responsibilities
• Ensure guests have 'The Best Retail Experience in the World' by providing an entertaining and magical experience.
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• Connect with guests by asking open-ended questions to assess their needs and make appropriate suggestions.
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• Contribute to a high-energy, fast-paced environment that offers fun and dynamic experiences for guests.
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• Assist guests in finding solutions that best meet their needs using all available resources, including Disneystore.com.
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• Treat all guests and cast members with respect and contribute to a positive work environment.
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• Maintain Disney brand standards in guest engagement, visual presentation, and housekeeping.
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• Perform cash wrap and mobile POS duties efficiently while maintaining high guest service levels.
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• Participate in processing shipments, replenishing the sales floor, and other operational tasks as needed.
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• Uphold all company policies as outlined in the Standard Operating Procedures, Employee Policy Manual, and Code of Business Conduct.
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• Promote and maintain a safe working and shopping environment.

Requirements
• Retail/service experience preferred with a strong guest-focused engagement ability.
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• Demonstrated success working as a member of a team.
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• Ability to receive feedback and take appropriate action.
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• Must maintain a professional appearance and meet Disney Store grooming guidelines.
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• Available to work a flexible schedule including overnights, evenings, holidays, weekends, and call-in shifts if permitted.
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• Must be available for a minimum of two shifts Monday through Friday and have weekend availability that meets the store's needs.
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• Must be able to lift boxes weighing up to 45 lbs. and climb a ladder.
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• Must be at least 18 years of age and able to submit verification of legal right to work in the United States.

Nice-to-haves
• Previous experience in specialty retail or service industry.

Benefits
• Competitive hourly wage of $18.50 per hour.
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• Flexible scheduling to accommodate personal needs.

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