Telephonic Triage Nurse
Posted 2025-04-06Our Company
Gentiva is an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you'll join gifted colleagues who make a lasting difference in people's lives every day.
Overview
We're looking for a Telephonic Triage Nurse to join our team. You will directly report to the Telephonic Triage Manger. This is a remote position and you will be responsible to assess callers' symptoms, to prioritize calls and to advise patients or families in basic treatment or to make the critical decision to send a nurse to evaluate the patient's current situation.
 Receives and responds to calls for assigned Hospice service area
 Collects appropriate data in order to make informed decisions related to patients care
 Prioritizes various patient care situations, providing information, education, support, and continuity of care in relation to needs identified on the Plan of Care to the patient's family and/or significant others via the phone or assigns on-call RN or other appropriate discipline to complete an in-person patient visit
The shift is 9p-9a Fri, Sat & Sun.
About You
 Graduate of an accredited school of nursing
 Current Registered Nurse (RN) licensure within a NLC Compact State, Three (3) years clinical experience
 Must possess a minimum of two (2) years' experience, either in oncology, long-term care, or hospice or home health
 Prior experience with telephone triage
 Prior experience using Electronic Medical Records (EMR) and Microsoft Office Suit including Word and Outlook
We Offer
 Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO
 Opportunity to Participate In a Fleet Program
 Competitive Salaries
 Mileage Reimbursement
 Professional Growth and Development Opportunities
Legalese
 This is a safety-sensitive position
 Employee must meet minimum requirements to be eligible for benefits
 Where applicable, employee must meet state specific requirements
 We are proud to be an EEO employer
 We maintain a drug-free workplace
LocationGentivaEmployment Type: FULL_TIME
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