Remote Subrogation Agent
Posted 2025-04-06Benefits:
 401(k) matching
 Bonus based on performance
 Dental insurance
 Health insurance
 Paid time off
 Vision insurance
Benefits:
 Guaranteed hourly rate / uncapped commission ($80,000-120,000 OTE)
 Fully Remote
 Paid Vacation, Holidays, and Sick Time
 401(k) plan + employer matching contributions
 Medical, Dental, Vision Insurance with employer contributions
 Monday to Friday schedule
 Company provided EAP (Employee Assistance Program)
This role is required to sit in Eastern Time or Central Time zones.
Not hiring in the following states: NY, TX, PA, DC, MA, CT, ME, VT, CO, MT, CA
To qualify for the fully remote position, the applicant must be more than 90 miles from any NSB location.
National Service Bureau (NSB) is looking for experienced Collections Specialists to join our team. NSB is a family owned, People First company focused on Insurance Subrogation and Accounts Receivable Management. We have grown for the last 35+ years to become a leading national agency. We are a team of people who are self-motivated, accountable, and engaged in personal growth.
Subrogation Agent Essential Job Functions:
Communicate via phone with people with all backgrounds and personalities
Make outbound calls (75+/day)
Utilize software to note accounts and communicate with insurance companies
Negotiate and lead conversations to recover the highest balances for our clients
Communicate with team members to coordinate on accounts
Document accounts with proper notes to ensure quick communication
Adhere to company policies and procedures
Subrogation Agent Job Requirements:  Meet the collector target metrics  At least 4 years of collections experience  Secure home office consisting of:  Dedicated high-speed Internet (Cable, DSL, Fiber) with access via a hardwired connection (not wi-fi)  Internet speed required to be at 100 Mbps down, 10 Mbps up, and Latency of 100 ms or below  Dedicated space where others cannot hear voice conversations, is free from background noise and other distractions (ex. Office space, extra bedroom, etc.)  Clear and professional backdrop  Strong ability for empathy  High level of professionalism  Great communication skills  Ability to stay motivated and positive  Attention to detail  Experience with time management  Computer and typing skills  Utilize our collaboration software(s) to be engaged in video collaboration with your team throughout the day. NSB has a training program that you will be enrolled in on your first day. This training is designed to hone your current skills by providing the knowledge and experience necessary to be successful in the role. You will learn about the Subrogation industry, expectations, specific job skills, and more. Our experienced Training Manager and Management Team provide classroom instruction, interactive learning, and guidance throughout training, with a focus on building upon your existing skills and reinforcing industry specific knowledge.
NSB Core Values:
 Follow Through
 Be Engaged
 Think First
 Be Respectful
 Be Accountable
NSB Culture & Environment:
 Diverse and friendly team
 Emphasis on work/life balance
 No nights/weekends
 Positive environment
 Performance-based incentives
 Advancement opportunities
We are passionate about giving our team members the ability to control their income. You will earn an uncapped commission on the work you do. Our Team members are some of the highest earning Reps in the industry, with the top +10% of collectors earning over $100,000 annually.
We are excited for you to join us!
To stay up to date on our latest postings we invite you to:
Like us on FaceBook:
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https://www.linkedin.com/company/national-service-bureau-inc./mycompany/
Visit our careers page:
https://national-service-bureau.careerplug.com/account
This is a remote position.
Apply Job!