US Mortgage Loan Shipper

Posted 2025-04-06
Remote, USA Full-time Immediate Start

US Mortgage Loan Shipper

Department: Operations

Employment Type: Full Time

Location: Bank Operations

Description
Prepare, organize and ship mortgage loans to investors. A friendly attitude and ability to work in a team environment is required in this high activity department.

Key Responsibilities
• Reviews closed loan files for completeness prior to shipping to the Investor
• Retrieves loan file documentation and investor specific requirements for purchase
• Delivers imaged loan files and some original documents to the Investor
• Reviews Investor Suspense Reports daily to identify loans that have been suspended for purchase
• Logs updates from Investors to our LOS
• Reviews and obtains clarity from the Investor when needed to determine the suspense item and requirements to cure the defect
• Reviews loan file to determine if suspense information is available and works with internal and external resources to obtain needed documentation to cure suspense items timely
• Uploads suspense documents to LOS and Investor sites for review and purchasing of loans
• Notifies management of incurable defects or unresponsive internal or external resources•
• Maintain a tracker of all files on their desk, including what is outstanding on each file, to ensure that no file slips through the cracks.

Skills Knowledge and Expertise
• Familiar in using office applications
• Proficient communication skills
• Great personality
• Must be detailed-oriented
• Encompass Knowledge is a plus

Benefits
• Above market salary
• HMO with free dependent
• Paid leave incentives
• Performance based Incentives
• Quarterly Company Events
• In-depth training for career growth
Great Company Culture and HR experience

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