US Mortgage Loan Shipper
Posted 2025-04-06US Mortgage Loan Shipper
Department: Operations
Employment Type: Full Time
Location: Bank Operations
Description
Prepare, organize and ship mortgage loans to investors. A friendly attitude and ability to work in a team environment is required in this high activity department.
Key Responsibilities
 Reviews closed loan files for completeness prior to shipping to the Investor
 Retrieves loan file documentation and investor specific requirements for purchase
 Delivers imaged loan files and some original documents to the Investor
 Reviews Investor Suspense Reports daily to identify loans that have been suspended for purchase
 Logs updates from Investors to our LOS
 Reviews and obtains clarity from the Investor when needed to determine the suspense item and requirements to cure the defect
 Reviews loan file to determine if suspense information is available and works with internal and external resources to obtain needed documentation to cure suspense items timely
 Uploads suspense documents to LOS and Investor sites for review and purchasing of loans
 Notifies management of incurable defects or unresponsive internal or external resourcesÂ
 Maintain a tracker of all files on their desk, including what is outstanding on each file, to ensure that no file slips through the cracks.
Skills Knowledge and Expertise
 Familiar in using office applications
 Proficient communication skills
 Great personality
 Must be detailed-oriented
 Encompass Knowledge is a plus
Benefits
 Above market salary
 HMO with free dependent
 Paid leave incentives
 Performance based Incentives
 Quarterly Company Events
 In-depth training for career growth
Great Company Culture and HR experience
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