International Inside Sales Representative

Fender Musical Instruments Corporation is a world-famous brand with offices across the globe. Fender was born in Southern California and has built a worldwide influence beyond the studio and the stage. A Fender is more than an instrument; it’s a cultural symbol that resonates globally.

We are searching for an Inside Sales Representative to join our Latin America and APAC teams. To drive sales growth, you will work closely with our BDM; s, dealers, and distributors to facilitate sales and shipments to ensure our budgetary goals are being met.

The Inside Sales Representative will function as a liaison between sales and multiple departments, both inside and outside the organization. You will have direct contact with our customers, where you will create, build, and maintain a strong business relationship.

Ideally, this will role will be based out of Scottsdale, AZ but consideration will be given to remote candidates.

Essential Functions:
• Represent the complete portfolio of Fender, Specialty, and PreSonus Brands
• Process all orders, as they pertain to both Drop Ships/ DC orders and facilitate shipments.
• Coordinate sales efforts with Business Development Managers daily
• Provide Sales Support to the International Dealer network.
• Provide information regarding availability, current promotions, open order status and shipping details.
• Attend all Product and Sales Meetings
• Maintain CRM database to include customer notes.
• Additional duties as assigned.

Qualifications: • Fluency in Spanish preferred • 2-5 years’ experience in a sales or customer service position. • SAP, Excel, and CRM experience • Strong organizational and analytical skills • Self-motivated • Passion for the brand and product • Superior customer service skills • Ability to multi-task

About Fender Musical Instruments:

Fender Musical Instruments Corporation (FMIC) is one of the world’s leading musical instrument manufacturers, marketers and distributors, whose portfolio of brands includes Fender®, Squier®, Presonus®, Gretsch®, Jackson®, EVH®, Charvel®, Bigsby®, and Groove Tubes®, among others. For more information, visit www.fender.com. FMIC offers a competitive benefits package which includes medical, dental, 401(k), paid time off, and an equipment purchase program to help you get the band back together. Fender Musical Instruments Corporation is an equal opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veterans’ status, sexual orientation, or any other protected factor.

Fender is required by law in certain jurisdictions to include a pay scale in the job posting for this position. “Pay scale” means the salary or hourly wage range that Fender reasonably expects to pay for this position; it is neither a promise nor a guarantee of the compensation that the successful candidate will receive. The pay scale for this position takes into account the wide range of factors that Fender considers in making compensation decisions, including, without limitation: skill set, experience, and training, licensure and certifications, and other business and organizational needs. If this is a remote position, the pay scale disclosed herein may be adjusted further based upon the applicable geographic differential associated with the location from which the successful candidate will work. Please note that it is not typical for a Fender employee to be at or near the top of the pay scale for their role – especially as a new hire – and compensation decisions are dependent on the facts and circumstances of each case. Subject to the foregoing, the current pay scale for this position is $15.96/hr – $21.25/hr

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