Claims Representative 2 - REMOTE

About the position

The Claims Representative II is responsible for handling property damage claims and low to mid-range bodily injury claims, primarily in the auto liability sector. This role involves investigating and adjusting claims, managing litigation, and interacting with various stakeholders including customers, insurance carriers, and legal counsel. The representative will also supervise outside vendors and ensure that claims are processed in accordance with applicable laws and regulations.

Responsibilities
• Investigates and adjusts claims, directing independent adjusters and other vendors in the claim handling process.
,
• Interacts with field and operations management, legal counsel, safety managers, customers, insurance carriers, and third-party claimants.
,
• Manages litigation to ensure claims are handled appropriately according to jurisdiction.
,
• Assists Claim Manager in identifying exposures and recommending solutions.
,
• Manages indemnity and expense costs effectively.
,
• Interacts with primary and excess insurance carriers and re-insurers on files meeting reporting thresholds.
,
• Alerts Claim Manager to changes in laws that could impact Ryder's liability program.
,
• Updates field operations personnel on claim status when requested.
,
• Supervises outside vendors and experts retained for investigation.
,
• Recommends and sets reserves based on documented file developments.

Requirements
• Bachelor's degree preferred or a minimum of two years' experience in casualty claims.
,
• Two or more years of experience in casualty claims handling.
,
• Strong claim technical skills and commitment to customer focus.
,
• Effective interpersonal and communication skills, both verbal and written.
,
• Strong negotiation skills.

Nice-to-haves
• Experience with Commercial Auto claims is a plus.
,
• Licenses related to claims handling are a plus.

Benefits
• Disability insurance
,
• Health insurance
,
• Dental insurance
,
• 401(k)
,
• Paid time off
,
• Parental leave
,
• Vision insurance
,
• Life insurance

Apply Job!