Quality Assurance Reviewer, Commercial Energy

Do you have a passion for accelerating the world's transition to sustainable energy? As a Quality Assurance Reviewer, you will report and provide diagnostic, troubleshooting, preventive and corrective maintenance services to Tesla's energy products including but not limited to: Commercial solar PV systems and Energy Storage System.
The Field Energy Operations team is responsible for the ongoing success of Tesla's class leading fleet of energy products. As part of our team, you will be empowered to work across the entire Tesla organization to solve problems and ensure the success of our Commercial Energy field service execution. Working cross-functionally with Field Service Technician and Field Service Leadership teams, you will leverage your hands-on knowledge and experience to ensure a positive customer experience and exceptional performance of Tesla's Commercial products. Your role will primarily focus on ensuring all Commercial Energy Products inspections completed by field teams are carried out per company standards by reviewing forms remotely.

Responsibilities
• Review incoming Commercial Solar/Storage PM data to find discrepancies and deviations from company standards and follow up on action items
• Support field technicians remotely with required preventive maintenance activities on commercial inverters to maintain warranty coverage
• Respond to corrective maintenance cases on commercial solar PV, commercial energy storage systems and updating online case logs accurately
• Work closely with members of the Reliability team to follow up on open cases and provide data where requested
• Report writing, where required, to comply with deliverables in commercial O&M contracts

Requirements
• Ability to learn new software and products. Basic working knowledge of electrical systems such as Solar, Battery Storage, machinery etc.
• Experience navigating numerous computer applications and technology independently. Flexibility to work on weekends and/or overtime along with overnight stay to support Tesla's critical mission
• Must be able to work in front of computers for an extended period of time and be comfortable with Microsoft Products such as Word, Excel etc. Ability to work effectively both independently and as part of a team
• Valid driver's license preferred. Electrical trades experience within troubleshooting power electronics and low voltage controls
• Previous experience working with power/hand tools and electrical equipment
• Familiarity with servicing, maintaining, and troubleshooting solar PV systems, battery storage or electric vehicle charging stations. Previous OSHA safety and heavy equipment training
• Certifications and/or previous training in renewable energy, solar electric design. Understanding of various programming languages and equipment networking

Compensation and Benefits
Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
• Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D, short-term and long-term disability insurance
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program

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