Mortgage Post-Closing Document Indexing Specialist

Posted 2025-04-06
Remote, USA Full-time Immediate Start

Join Our Team! We have a great team of friendly, talented and inspiring people at First United. As a learning organization, we take pride in offering exciting opportunities for employees to grow and follow their passions. That's one of the many reasons First United has been voted as one of the top places to work in Oklahoma since 2009! Browse this page to find out more about the First United culture and the many benefits of working here. Then, use our "Get Started" section to take your first step to being a part of First United. The Position Job TitleMortgage Post-Closing Document Indexing Specialist Job Description SUMMARY This position is responsible for reviewing and Indexing signed loan closing documents. Contacting Borrowers, Title Companies or FUBM Closers/Funders for missing or un-signed closing documents. Working Reports for Audit Indexing Loan Request from Mortgage Compliance/Altisource/Outsource. Delegating loans to be indexed that have been requested by Audit to other Post-Closing team members. MAJOR DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS) 1. Indexes signed closing documents into Encompass efolder, keeping up with all Company policies. 2. Contacts Borrowers, Title Companies or FUBM Closers/funders for missing or non-signed closing documents. 3. Completes audit loan request from Mortgage Compliance/Altisource/Outsourse. 4. Provides back-up for Mortgage Post-Closing Incoming Mail Specialist. 5. Provides backup for Mortgage Post-Closing Scanning Specialist. 6. Indexing recorded MTG/DOT and TPOL. 7. Provides back-up assistance to others within the department as needed ADDITIONAL DUTIES AND RESONSIBILITIES Performs other duties as requested by Executive Management or Supervisor. Completes all required compliance exams on a yearly basis. Adherence to all First United Policies and Procedures. Adheres to First United Dress policy. Recommends to Manager possible methods to improve department. EMPLOYEE SPECIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Work Experience High school diploma or GED required. Prior banking/mortgage experience preferred. Technical/Functional Competencies Basic mathematical skills. Proficient computer skills. Exceptional customer service skills. Good problem-solving and decision-making skills. Demonstrates good judgment. Strong organizational skills. Strong interpersonal skills and ability to work well with a wide range of people. Ability to communicate well with customers by all means of communication including written, verbal, and non-verbal communication. Ability to use e-mail, phone, and other communication tools are necessary. Willingness to accept additional responsibilities Dependable and adheres to time-lines and schedules. Takes initiative in development and completion of projects. NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned by supervisor to meet the ongoing needs of the organization. All Locations:Durant-Corporate If any applicant is unable to complete an application or respond to a job opening because of a disability, please email us at [email protected] for assistance. First United is an Equal Opportunity Employer. To the extent required by Federal or State law, First United does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, or any other characteristic protected by law. First United Bank is a family-friendly organization with strong ties to the communities we serve. We practice honesty, integrity, and exceptional customer service as we strive to be the best place, to bank, work and invest. We are committed to providing excellent career opportunities and a wide array of benefits for our staff. And, in recognition of First United's commitment to being a premier employer, we've been honored by OKCBiz Magazine as a "Best Places to Work" organization. As one of only 30 organizations and companies to receive this prestigious designation, we're very proud of our accomplishment! The key to First United's success is, and always will be, our exceptional people. Our employees share a desire to provide the best possible service to our customers and they work creatively, set high standards for themselves, and stick to them. Please take time to browse our open positions and if you find something that matches your interest and qualifications, you can apply right here online. We look forward to meeting you and wish you the best in your career!.

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