Relationship Banker II (Birmingham Main Branch)

About the position

The Relationship Banker II at Birmingham Main Branch is responsible for providing exceptional customer service and building strong relationships with clients. This role involves assisting customers with their banking needs, promoting financial products, and ensuring a positive banking experience.

Responsibilities
• Provide excellent customer service to clients and address their banking needs.
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• Build and maintain strong relationships with customers to enhance loyalty.
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• Promote and sell bank products and services to meet customer needs.
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• Assist customers with account inquiries, transactions, and problem resolution.
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• Educate customers on digital banking tools and services.

Requirements
• High school diploma or equivalent; bachelor's degree preferred.
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• Previous experience in banking or financial services is required.
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• Strong communication and interpersonal skills to interact with customers effectively.
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• Ability to work in a fast-paced environment and handle multiple tasks.

Nice-to-haves
• Experience with sales and customer service in a retail environment.
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• Knowledge of banking products and services.
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• Bilingual skills are a plus.

Benefits
• Health insurance coverage
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• 401k retirement savings plan
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• Paid time off and holidays
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• Employee discounts on banking services

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