Digital Content Strategist - UX Writer
Posted 2025-04-06Description:
 Create content strategies and direct information hierarchy, content types, voice and tone
 Collaborate with other UX experts on content organization
 Seek simplicity, distilling complex concepts into clear content
 Create and manage user-centric content for all steps of the digital experience
 Develop tools such as content matrices and editorial calendars
 Regularly audit and inventory online content
 Lead efforts to continuously improve digital content
 Assist with creation and maintenance of Humana digital content guidelines
Requirements:  Bachelor's Degree in English, Journalism or similar field  At least 8 years of content strategy and UX writing experience  E-commerce experience  Experience creating content strategies, content matrices, and content inventories  Experience writing and optimizing content for a variety of content types, digital channels and secure portals  Experience with all facets of digital content publishing and best practices  Experience working with varied stakeholder teams including subject matter experts, content reviewers, editors and legal and compliance professionals  Well-organized and detail-oriented, capable of handling multiple projects simultaneously, and able to move between strategic and tactical work  Familiar with working in a regulatory environment
Benefits:
 Medical, dental and vision benefits
 401(k) retirement savings plan
 Paid time off including company and personal holidays
 Volunteer time off
 Paid parental and caregiver leave
 Short-term and long-term disability
 Life insurance and many other opportunities
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