Medical Assistant- Evernorth- West Palm, FL

About the position

The Medical Assistant at Evernorth Health Services plays a vital role in supporting healthcare providers by assisting with patient examinations and treatments. This position involves a variety of back-office tasks, including patient check-in, obtaining medical histories, taking vital signs, and administering medications, all while ensuring a high level of customer service and coordination of care.

Responsibilities
• Greet and check in patients by verifying coverage and eligibility and completing appropriate paperwork.
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• Obtain patient history and take vital signs.
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• Assist with coordination of care and administer medications.
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• Prepare examination rooms and clean/sterilize instruments per protocol.
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• Answer telephone calls in compliance with departmental procedures and route calls appropriately.
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• Schedule appointments and verify membership according to various benefit coverage.
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• Review preprinted instruction sheets with patients.
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• Attend department staff meetings and in-service programs.
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• Cross-train to new procedures and departments.
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• Assist in orienting new employees and temporary staff to job responsibilities.

Requirements
• Graduate of an approved Medical Assistant program or on-the-job training with the ability to obtain CCMA certification.
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• Current Basic Cardiac Life Support (BCLS) certification required.
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• At least 1 year of front and back office experience.
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• Phlebotomy skills are required.
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• Solid computer skills, including experience with Electronic Health Records (EHR).
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• Excellent customer service skills are required.
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• Team-oriented with strong time management skills.
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• Responsible and reliable with the ability to work clinic hours and locations.

Nice-to-haves
• CMA or RMA Certification.
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• Customer-centric focus.
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• Dynamic personality.

Benefits
• Full-time employment with opportunities for growth and development.
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• Supportive work environment with a focus on teamwork.

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