Regional Processing Manager - (Pulte Mortgage)

About the position

The Regional Processing Manager at Pulte Mortgage is responsible for leading a team of Loan Processors to ensure efficient loan approvals and timely closings for customers. This hybrid role emphasizes leadership, employee engagement, and operational effectiveness, making a significant impact on the company's processing operations.

Responsibilities
• Lead a team of Loan Processors to expedite loan approvals and close homes on time.
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• Identify efficiency and productivity opportunities in collaboration with cross-functional managers.
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• Drive results through effective leadership of the team and their pipeline.
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• Promote a positive and high-performing culture through teamwork.
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• Communicate process enhancements and new initiatives effectively.
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• Coach employees to develop their knowledge and skills.
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• Ensure appropriate staffing through retention and hiring of talent.
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• Evaluate employee performance and implement performance plans as needed.
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• Conduct bi-annual performance reviews and annual compensation planning.
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• Address customer concerns using business acumen and interpersonal skills.
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• Plan team and cross-functional events to foster engagement.

Requirements
• Minimum 5 years of leadership/management experience in mortgage fulfillment or a similar financial field.
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• Strong understanding of the mortgage industry, guidelines, and practices.
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• Commitment to quality control and compliance with regulatory and investor guidelines.
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• High level of curiosity and problem-solving ability.
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• Excellent verbal and written communication skills.
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• Ability to think big picture for departmental and company benefit.
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• Proven ability to generate and execute ideas for efficiency.
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• Positive energy that contributes to a healthy work environment.
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• High School diploma or equivalent; Bachelor's degree preferred.

Nice-to-haves

Benefits
• Supportive leadership promoting growth and development.
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• Flexible hybrid work schedule for work/life balance.
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• Generous employee benefits and vacation policy.
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• Stability and reliability from PulteGroup, the nation's 3rd largest homebuilder.

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