Payroll Assistant ( NY HELPS )
Posted 2025-04-06About the position
The Payroll Assistant (NY HELPS) position is a full-time role within the New York State Taxation & Finance agency, focused on processing payroll transactions and ensuring accuracy in personnel records. This position is part of the NY HELPS program, allowing for non-competitive appointments, and aims to support payroll operations while adhering to state guidelines and policies.
Responsibilities
 Review personnel transactions for accuracy and process them in the appropriate human resource and payroll systems in a timely manner.
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 Independently compute less complex salary calculations, increment codes, and anniversary dates according to contract provisions and guidelines.
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 Assist in researching inquiries from employees and administration staff.
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 Follow up on various personnel transactions with appropriate parties, including administration staff and control agencies.
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 Process wage and deduction information and related transactions in the appropriate systems, including data entry of special payments and direct deposits.
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 Run and review PayServ queries and Control D Reports, taking appropriate action as needed.
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 Monitor and respond to inquiries received in personal and shared email boxes.
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 Update or change information in the human resource and payroll systems as necessary.
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 Communicate effectively via telephone, email, fax, and written correspondence.
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 Provide troubleshooting support for Payroll Online and handle verification of employment requests.
Requirements
 One year of payroll experience, including computing time worked, salaries, and deductions.
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 Permanent service in this title or one year of permanent competitive or 55-b/c service in a title SG-4 or higher for competitive minimum qualifications.
Nice-to-haves
 Experience with HRIS/PayServ systems.
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 Strong communication skills, both written and verbal.
Benefits
 Competitive salary range from $41,399 to $50,884 annually.
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 Permanent appointment status after one year under the NY HELPS program.
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