New York State Licensed Practical Nurse

Remote Patient Care Manager

About the Agency: MedAssist empowers patients facing medical challenges to thrive by addressing their needs with comprehensive access to services through care management. Our Agency is expanding and we are looking to add some great people to our team!

Position Overview: As a Care Manager, you will be providing care coordination for patients who are returning home from nursing homes or rehabilitation facilities. This job entails extensive telehealth communication with patients, therefore, being personable, compassionate, and understanding are important traits. We want to assist our patients with enhancing their health & overall well-being by building lasting connections with them. You will be making phone calls/zoom calls with patients to set up services for them. Must be comfortable speaking on the phone with patients/facilities to coordinate services that assist our patients age in place.

General Responsibilities (including, but not limited to):
• Researching & coordinating various services such as physical therapy, medical supplies, transportation, etc., in alignment with patients’ needs.
• Extensively communicate with health providers, patients, and key contacts, to ensure continuity of services.
• Document patient notes in the electronic health record in an accurate, timely, and detailed manner for approximately 50 patients per month.
• Follow-up on phone calls, emails, and correspondence promptly to ensure quality standards of service delivery are met.
• We are able to assist patients in a variety of services! We set up services such as: Home Health Care; Physical Therapy/Occupational Therapy; Transportation; Ordering equipment (a few examples); Wheelchairs; Walkers; Assistive medical equipment.

Requirements and Qualifications: • Unrestricted, current nursing license - NY licensure • Positive attitude • Strong communication skills • Well-versed in clinical & medical follow up • Superb customer service • Reliable & dependable • Reliable high speed internet and connectivity

Perks & Benefits:
• Schedule is Monday-Friday 9 am-5 pm EST
• 10 PTO Days (upon completion of the introductory period)
• Paid Holidays
• Growth Opportunities
• Please note we do not offer health insurance at this time or 401k.
• Pay is biweekly and paid through direct deposit

Salary range: $20.00 - $25.00 per hour based upon education/experience and geographic location

Recorded interview link: https://app.willotalent.com/invite/uTNxqk/

MedAssistUSA is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, national origin, gender, sexual orientation, sex, age, veteran status, or any other legally protected characteristics.

Please note MedAssistUSA reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:
• Paid time off

Medical Specialty:
• Geriatrics
• Home Health
• Primary Care
• Wound Care

Physical Setting:
• Clinic
• Long term care
• Nursing home
• Outpatient
• Rehabilitation center

License/Certification:
• NY State License (Required)

Work Location: Remote

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