Digital Banking & Payments Data Analyst (Onsite)

This position is an in-person position, located at our Headquarters in Ridgewood, Queens, NY.

The estimated starting salary for this position is $75,000-$85,000.

Duties and Responsibilities/Results:
• Gather and analyze data from various sources to provide meaningful insights to support business decisions.
• Support the Bank’s online customer acquisition and retention initiatives through customer segmentation reporting and enhanced analysis of both internal and external transactional, behavioral and market data.
• Support the department’s risk management (prevention and monitoring) programs by providing near real-time business intelligence to stakeholders.
• Develop dashboards and reports using Tableau to visualize data and enable stakeholders to make informed decisions related to digital banking.
• Create and maintain data models from various banking applications.
• Interpret digital banking data, analyze results, and provide ongoing reports to stakeholders.
• Collaborate with stakeholders in the Digital Banking department to identify and prioritize business needs, requirements, and opportunities.
• Ensuring integrity of data used in extracted reports and ad-hoc requests.
• Support data quality initiatives and provide recommendations to improve data accuracy and completeness.
• Provide data management support for current and future technology projects in the department.
• Assist when necessary by performing other related duties, which may be necessary from time to time.

Job Specifications:
• Bachelor's degree in Computer Science, Statistics, Mathematics, or a related field required.
• 3+ years of experience in Banking or Financial Services required.
• Knowledge of Tableau or Power BI, required.
• Knowledge of Fiserv DNA, or similar Core Banking Platform is required.
• Proficiency in SQL is required.
• Proficiency in Python is a plus.
• Exceptional analytical and problem-solving skills with the ability to translate complex digital banking data into actionable insights.
• Excellent written and verbal communication skills with the ability to effectively present digital banking insights and analysis to stakeholders.
• Ability to work independently and collaboratively in a fast-paced environment.
• Detail-oriented with a strong focus on accuracy and quality.
• Knowledge of digital banking operations and digital banking products is a plus.
• Experience in Project Management and Process Optimization a plus.

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