Inbound Sales Specialist - (Pacific Time Hours) - Remote

Overview

Trupanion is seeking enthusiastic and driven individuals to join our team as Inbound Phone Sales Specialists, playing a pivotal role in educating potential members about our pet insurance policies and enrolling their pets in comprehensive coverage.

In Short
• Answer inbound warm leads from potential customers.
• Utilize a consultative style to tailor insurance solutions.
• Present the value of pet insurance policies.
• Maintain call control and guide conversations.
• Provide detailed information about policies and coverage options.
• Overcome objections with confidence and empathy.
• Utilize closing techniques to guide customers through enrollment.
• Accurately enroll pets in policies.
• Collaborate with the sales team to meet sales targets.
Requirements
• Minimum 2 years of successful sales experience.
• Excellent communication skills.
• Ability to actively listen and understand customer needs.
• Familiarity with the insurance industry is a plus.
• Strong objection handling skills.
• Goal-oriented mindset with a proven sales record.
• Positive attitude and willingness to learn.
• Proficiency in basic computer applications.
• Active Property and Casualty license preferred.
Benefits
• Full medical, dental, and vision benefits at no cost.
• Four weeks of paid time off and 9 paid float holidays.
• Five-week sabbatical after five years of employment.
• Open, casual, pet-friendly office environment.
• Free medical health insurance for your pet.
• Paid time off to volunteer at nonprofit organizations.
• Seattle Office Amenities: Free on-site gym and dog walking services.

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