Inside Sales Executive, Business Cards & Payments (Remote Eligible)

About the position

The Inside Sales Executive for Business Cards & Payments at Capital One is responsible for building long-term relationships with business owners and helping them optimize their use of Capital One's Business Card products. This role involves a consultative approach to understand customer needs and provide tailored solutions, ultimately aiming to enhance customer satisfaction and drive business growth.

Responsibilities
• Identifying and reaching out to businesses to grow the Capital One brand.
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• Serving as a dedicated point of contact for Business Card Customers.
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• Acquiring new Capital One Business Card clients within a designated territory.
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• Securing appointments directly with new prospects via cold calling, networking, and referrals.
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• Engaging in phone consultations with business owners to learn about their needs and recommend products.
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• Effectively managing a pipeline of clients and prospects.
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• Analyzing a business's total spend to identify the right card product and additional opportunities.
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• Assisting businesses with incorporating the card into their purchasing platform and bookkeeping software.
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• Achieving incremental charge volume targets.
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• Ensuring compliance in all client activities and follow-up using Salesforce.com.

Requirements
• At least 2 years of acquisitions experience or outbound sales experience.
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• Strong communication and active listening skills.
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• Ability to thrive in a fast-paced, rapidly changing environment.
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• Demonstrated ability to drive business results while delivering superior service.
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• Proficiency using Salesforce.com and Microsoft Office (Word, Excel, PowerPoint, Outlook).
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• Proficiency using Google Suite.

Nice-to-haves
• Bachelor's Degree or Military experience.
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• 3+ years experience in growing existing business relationships and acquiring new customers.
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• 3+ years of experience in an inside or outside sales environment.
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• 3+ years of experience meeting a sales metric or sales goal.
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• 2+ years of experience working with small or medium-sized business customers.
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• 2+ years of experience in the financial industry.

Benefits
• Comprehensive health benefits
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• Financial benefits including performance-based incentives
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• Inclusive workplace culture
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• Support for total well-being

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