Remote Prior Authorization Pharmacy Technician

Job Title: Remote Prior Authorization Pharmacy Technician

Pay: $18.75 an hr | Bi-weekly

Job Type:
• Remote

Shift Options:
• Training schedule is approximately three weeks starting 03/31/2025, Monday to Friday 8:00am - 4:30pm CST, then schedule will be assigned: Expected shifts to be 8 hours per day, Monday through Friday between 8am CST and 12AM CST, with potential weekend requirements.

Remote Prior Authorization Pharmacy Technician Overview:
• The Tech I Prior Auth takes in-bound calls from providers, pharmacies, members, etc providing professional and courteous phone assistance to all callers through the criteria based prior authorization process.
• Maintains complete, timely and accurate documentation of reviews.
• Transfers all clinical questions, escalations and judgement calls to the pharmacist team.
• The Tech I will also assist with other duties as needed to include but not limited to: outbound calls, reviewing and processing Prior Auth’s received via fax, portal requests, monitoring and responding to inquiries via department mailboxes and other duties as assigned by the leadership team.
• This position takes in-coming calls from members, providers, etc providing professional phone assistance to all callers through the criteria based prior authorization process.
• Maintains complete, timely and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist.

Remote Prior Authorization Pharmacy Technician Qualifications: • Minimum (1) year experience required in a customer service position with *high volume call center* experience in healthcare, social services, or a similar service position. • This is an absolute requirement. • Please ensure call center experience is clearly listed on resumes. • At least 1 year experience as a pharmacy technician coordinating activities in an administrative support function. • Advanced computer skills including word processing and spreadsheet utilization. • Excellent customer service skills (written and verbal) a must. • Required: Verifiable High School diploma or GED. • Preferred: Associate Degree or Bachelor’s Degree: If neither degree held, then equivalent years of work experience.

Remote Prior Authorization Pharmacy Technician Benefits:
• Benefits are available to full-time employees after 90 days of employment and include health, optical, dental, life, and short-term disability insurance.
• A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates.

How to Apply:

If you are interested in this position, please apply OR submit your resume to:

Saw Hlaing | [email protected] | 412-790-5425

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