IT Helpdesk Internship

Interested in working with one of the market's leading manufacturers? Greenheck Group is a leading growth-focused, environmentally conscious, commercial HVAC manufacturer. Join our team which proudly designs and manufactures the most comprehensive line of ventilation products in the industry. The Greenheck Group is a dynamic multi- branded international organization. Our equipment is used worldwide in commercial, institutional, and industrial facilities, ranging from comfort ventilation to manufacturing processes. Our efficient products improve comfort, safety, and health of lives across the planet. Since 1947, we are deeply committed to helping you “Build Your Future,” through professional growth, challenging leadership roles, and exciting opportunities around the world. Your Opportunity: Greenheck Group is looking for a highly motivated student to work from May - August 2025. You will be working directly with the IT Helpdesk and Support Technicians. This position will allow you to impact our business while learning about our company and culture. What You’ll Be Doing: Install, maintain and support operating system software, including the determination of errors and the application of corrections, as necessary. Diagnose system hardware, software, and operator problems. Recommend or perform minor remedial actions to correct problems based on knowledge of system operations. Install, maintain and support network and data communication hardware and software. Provide second level of trouble-shooting in resolving problems. Work with helpdesk to provide proper levels of customer service based on customer needs. Performs related work as required. What You Should Have: Enrollment in a related bachelor's degree program and on track to graduate in the next 2 years or less. Some Things We Think You Should Know: While participating in a Greenheck Group college program position, you will: Interact and network with the intern & co-op group across the U.S. (about 50 total college students). Be evaluated on your performance with a mid-term and final evaluation. Present your projects and experiences to our company leaders and executives at the end of your term. Participate in Fundamental Fridays - exposure to our business and business leaders. Have the opportunity to take part in company sponsored volunteering. Why You’ll Love it Here: The Greenheck Group culture is built on growth, innovation, continuous learning, making a difference in our community, and the tremendous talent of our employees. Our college programs provide exposure to leadership, mentoring, and the tools to help you grow professionally. We are deeply committed to help build your future and pledge to provide you with the types of challenges and opportunities that will relate to your interests and personal development goals. Visa Sponsorship Information: We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to consider candidates who will require any type of immigration work sponsorship either now or in the future. This includes but is not limited to F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. EEO STATEMENT We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender identity, genetic information, age, national origin, disability, veteran status, sexual orientation, marital status, military status, or any other characteristic protected by local, state, or federal law. If you're looking for a place to grow while working with happy, enthusiastic, values-based people, you'll enjoy your career with us! We couldn’t be voted Forbes America’s Best Mid-Size Employer four years running without our talented teams in every area of Greenheck Group. Are you interested in engineering and product design? How about getting hands-on production experience out in the shop? Maybe you’re a fan of numbers and love finance and accounting. What about representing Greenheck Group as on our marketing and sales teams? Or advocating for our team members in human resources? No matter your talents, interests, or skill level, we welcome you to become part of our team. Greenheck Group began in 1947 when two brothers, Bob and Bernie, saw an opportunity for improvement within the commercial air movement industry. With a lot of hard work, determination, and persistence, they created products that were innovative, easy to use, and better met the needs of the customer. Bob and Bernie believed in being the easiest company to do business with and often went above and beyond to make the customer happy. Bernie focused on generating connections with customers and sales partners, Bob focused on creating innovative products that worked, and were easy to use and install. Both brothers believed in pushing past the standards set by their competitors.

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