values. We treat our employees like humans - Remote position in USA">

Business Development Representative (APAC)

Posted 2025-04-06
Remote, USA Full-time Immediate Start

About SugarCRM

From the very beginning, SugarCRM had a unique vision: to offer a different kind of Customer Relationship Management (CRM). We pioneered the first commercial open-source CRM platform, and now, more than two decades later, are on a mission toprovide products and services thatmake the hard things easier for sales, marketing and customer service teams. In fact, we help mid-market businesses around the globe reach new levels of performance and predictabilityby letting our award-winning CRM platform do the work.

Our diverse group ofworldwideemployeesareunited and driven by a shared passion for our mission, culture,and

values. We treat our employees like humans not line items and are building a culture where your work at Sugar helps fuel personal, professional and business growth – check out ourrecent‘Great Place to Work’certification that weareso proud of.Work/life fitand flexibilityfor our teammattersand together we pride ourselves on solving for our customers,always.


If you're ready to grow your career and helporganizations grow betterandfaster, you've come to the right place. Find out more about our


SugarCRM careersand how you can become a part of our journey.

SugarCRM is looking for a talented, energetic and driven individual to join our team as Business Development Representative (BDR) in Sydney. Supporting the APAC sales team, you are responsible for being the first point of contact for potential clients and sparking interest in SugarCRM.



Building rapport with contacts through phone calls and emails comes naturally to you. You will work closely with the SugarCRM sales team to ensure that the leads provided to sales are qualified correctly and are progressing through the sales funnel. This involves gathering key information to update the CRM system and assigning next steps for sales or marketing nurture paths.


**This role will be expected to commute to our Sydney office 3x per week**

Impact you will make in the role:


  • Manage lead development for APAC

  • Research accounts to understand need, enable effective follow-up, and generate interest

  • Detailed qualification of inbound marketing leads

  • Successfully manage and overcome prospect objections

  • Builds relationships and effectively communicates with territory sales team and management

  • Stay current on the SugarCRM products and solutions

  • Actively look for opportunities to improve, optimize lead management

  • Record information and maintain detailed and accurate records in the CRM system
  • Expertise you will bring in:


  • 1-3 years of experience with value-based selling highly preferred

  • Strong written and verbal communication skills

  • Professional, determined, and results-oriented

  • Comfortable working with a very high throughput of leads and data flow

  • Positive attitude, team-oriented, and a self-starter

  • Ability to accurately determine lead qualifications based upon established criteria

  • Comfortable learning key software applications
  • To stand out from the crowd:


  • Previous experience of using SalesLoft (or similar sales cadence tools), LinkedIn Sales Navigator and/or web chat tools

  • The range shown is base salary. Expected total target compensation range = Salary + Commission (based on ARR sales) depending on experience, + Superannuation.

    Additional Information


    We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable; and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role, and we encourage you to apply if your experience is close to what we’re looking for. We also know that diversity of background and thought makes for better problem solving and more creative thinking, which is why we're dedicated to adding new perspectives to the team.



    Benefits and Perks:


    Beyond a stellar work environment, friendly people, and inspiring work, we have some sweet benefits and perks:



    - Benefit Stipend


    - Health &Wellness Reimbursement Program


    - Educational Resources - Career & Personal Development Program


    - Various discount programs (i.e. travel, virtual exercises classes, etc.)


    - We are a merit-based company with many opportunities to learn, excel and grow your career!

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