Implementation Engineer

About Us:

Verifiable is a credentialing and network monitoring platform built to help healthcare organizations optimize operations with error-free, fast verifications and to stay compliant with ease. We are an official Salesforce vendor, winning the 2024 Salesforce Partner Innovation Award. We work with leading healthcare organizations such as Humana Dental, Zelis, Talkspace, Headway, Empower Pharmacy, and many others.

We are a fully remote company hiring in the following states:

AZ, CA, CO, FL, GA, ID, IL, KY, MD, MI, NJ, NM, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, WA

Responsibilities

Configure Verifiableâs SaaS solutions for clients

Collaborate with Implementation Managers and other internal stakeholders to ensure that implementation projects are completed on time, within budget, and to the highest quality standard

Provide technical support to clients during the implementation process

Learn the Verifiable product and platform to operate as an expert and trusted technical resource for customers and internal teams

Perform troubleshooting and debugging of technical issues as needed

Develop and maintain technical documentation related to the implementation process

Participate in testing and quality assurance activities

Stay up-to-date with the latest SaaS technologies and industry trends

Develop and maintain Salesforce automation, data, security, and operational best practices.

Requirements

3+ years of experience implementing and configuring SaaS solutions for clients

Strong technical skills in SaaS technologies (Salesforce required)

Experience with cloud-based systems and integrations

Understanding of Salesforce sharing model and how to set up users, profiles, roles, reports, and dashboards in the Salesforce platform

Understanding of data migration leveraging the Apex Data Loader

Experience with Salesforce flow automation

Excellent communication and interpersonal skills

Ability to work independently and as part of a team

Strong problem-solving and analytical skills

Customer-focused mindset with a passion for delivering high-quality service

Ability to specify technical changes to technical/development teams

Bachelor's degree in Computer Science, Engineering, or related field

Additional Information

More About Verifiable:

Weâve grown to over 100 employees in 5 years. Steady revenue growth allowed us to secure a $27M Series B led by Craft Ventures, bringing us to $47M in total funding.

We value the many benefits of remote work, so weâre fully distributed across the US and internationally.

Benefits include Health/Vision/Dental plans, unlimited PTO, new Apple equipment, and startup equity as part of your comp package.

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Implementation Engineer - Salesforce

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