Permit Technician / Customer Service Processing Technician (9am - 6pm)

Posted 2025-04-06
Remote, USA Full-time Immediate Start

• Hiring immediately! Full time position
• No experience necessary! * Paid training * Paid time off and holidays

What We Offer
• Competitive base salary with unlimited bonus potential
• Paid time off and holidays
• Excellent benefit package
• 401(k) retirement account with employer contribution
• A unique, fast paced, and fun work environment.
• Lots of opportunity for growth and career development

Key Duties
• Submit oversize/overweight trucking permit applications to states permit offices and follow up on applications to make sure permits are returned as quickly as possible
• Ensure the accuracy of submitted permit applications
• Keep our customers informed of the statuses of their orders
• Any number of other tasks that support our permit staff to provide the high level of care our customers expect
• Permit Technician, Customer Service Processing Technician

Qualifications
• Extremely motivated and hard-working
• Outgoing personality
• Clear and effective communicator, both written and spoken
• Experience and comfort with Microsoft Office and modern web browsers
• Strong organizational skills and the ability to balance multiple tasks and demands at the same time
• Must be willing to work 9am to 6pm; training hours will differ.

About Us

West Chester Permit provides critical support and service to thousands of specialized transportation companies across the United States and Canada. Our customers keep coming back to us because we we are known for having the best service in the industry. Our employees are hard-working, motivated and willing to do what it takes to give top notch customer service with a smile. We reward those that excel with ample growth, great benefits, and a competitive compensation plan.

Job Description

We are looking for someone to grow with us and help us maintain the best customer service in the industry. You would start your career with us by supporting our employees as they process and submit applications for over-dimensional trucking permits. As you develop, you will begin to process applications of your own and become an expert in various states’ rules and procedures for over-dimensional loads and movements. Once you are ready, you will become an account manager and begin to manage relationships with our customers while becoming their valued partner in a crucial part of their business.

Work Remotely
• No

Job Type: Full-time

Pay: $30,000.00 - $40,000.00 per year

Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan

Schedule:
• 8 hour shift
• Monday to Friday

Application Question(s):
• Can you work the hours of Monday - Friday 9am - 6pm?

Work Location: In person

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